From Container Arrival to Customer Delivery
True North Trading can become your outsourced U.S. commercial office, combining local brand representation and sales management with receiving, warehousing and customer-specific fulfillment.
Discuss Your ProgramFlexible Support for Market Growth
Services can be combined into a complete program or selected individually based on the brand, shipment, customer requirements and stage of market development.
Operational & Commercial Services
Support across the commercial and physical movement of inventory.
Cross-Docking
Receive inbound inventory and transfer it quickly into outbound customer orders, reducing unnecessary handling and storage.
- Container receiving and unloading
- SKU and quantity verification
- Outbound staging by destination
Container Deconsolidation
Divide a full container among multiple customers, purchase orders, territories or sales channels.
- Allocation by customer order
- Case and pallet separation
- Exception and damage reporting
Warehousing & Inventory Control
Hold remaining inventory and maintain organized stock for future orders and replenishment.
- Receiving and put-away
- Inventory balance tracking
- Short- or longer-term storage
Customer Order Preparation
Prepare each order to the customer’s routing, labeling, packaging and pallet requirements.
- Case picking and pallet building
- Labeling and repacking
- Shipping documents and staging
U.S. Commercial Office
Establish an active U.S. market presence without opening and staffing a separate office.
- Local brand and buyer representation
- Sales and account management
- Order and inventory coordination
Distribution Coordination
Coordinate carriers, delivery appointments and distribution partners for efficient market coverage.
- Outbound freight coordination
- Customer appointment support
- Territory and channel planning
How a Multi-Customer Container Is Handled
A controlled process turns one inbound container into accurate, customer-ready outbound shipments.
Receive
Schedule the container, receive it at the facility and verify the seal and shipping documents.
Unload & Verify
Unload by SKU, count inventory and compare quantities with the packing list and allocation plan.
Allocate
Separate cases by customer purchase order, destination, territory or channel requirement.
Prepare Orders
Label, repack or repalletize inventory and prepare customer-specific documents and routing.
Ship or Store
Stage outbound orders for pickup or delivery and place remaining inventory into managed storage.
One Container, Several Customers
A supplier sends one full container containing inventory already sold to several retail or distribution customers. True North receives the container once and manages the split.
Your U.S. Commercial Office
True North can serve as an outsourced U.S. sales and commercial representative, giving international and emerging brands a local market presence without the expense of opening and staffing their own office.
The brand retains ownership and control of its inventory, pricing and commercial strategy. True North manages day-to-day buyer development, customer communication, order coordination and market support.
Typical program structure
Monthly representation and management fee, reimbursement of storage and operating expenses, and an agreed commission on completed sales.
Build the Right Program for Your Product
Tell us about your container size, SKUs, customer orders, storage requirements and expected sales channels.
Start a Partnership